Executive Assistant/Phone Admin

Harold Neverio

EDUCATION

PATTS College of Aeronautics — Bachelor of Science in Air Transportation (June 2009 – April 2018)
Sapphire International Aviation Academy — Flight Operations Officer Post-Graduate Course (July 2018 – October 2018)

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ABOUT 

Harold Kim Neverio is a results-driven Campaign Manager, and Intake Specialist with a strong background in customer relations, intake support, and operations. He supports busy teams by keeping communications organized, managing schedules and follow-ups, maintaining accurate records, and helping ensure client needs are handled promptly and professionally.

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Over the course of his career, Harold has supported organizations across financial services, logistics/fulfillment, real estate operations, and recruitment bringing a service-first mindset, sharp attention to detail, and calm execution under pressure. His experience includes managing client communications through calls and email, coordinating appointments, maintaining CRMs, assisting leadership in sales meetings, coaching and training people to achieve growth, and helping drive client acquisition and retention through consistent follow-through.

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Harold is known for being people-oriented, dependable, and task-focused providing structured support that helps teams operate smoothly and stay on track. 

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PRACTICE SUPPORT & OPERATIONS FOCUS 

• Client communication support (calls, email follow-ups, service coordination)

• Calendar, scheduling, and appointment setting

• CRM management and record accuracy

• Lead management, nurturing, and outreach support

• Reporting support and administrative coordination

• Team support, coaching, and performance-driven execution

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PROFESSIONAL EXPERIENCE 

• Campaign Manager — 2023-2025

• Executive Assistant — 2020-2022

• Sales Development Representative / Account Manager / Recruitment — 2017-2020

• Lead & Project Manager (Real Estate Executive Assistant) — 2014-2017

• Customer Service & Sales Manager — 2012-2014